Words We Don’t Say Anymore Online Training

We need to stop saying 'spirit animal' ... join us for a live training to learn why.

Where: online via zoom!

When: TBD 2023

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so what do we say instead?

Great question - and we get it all the time in our work as empathy educators. 

We know (most) people are fundamentally good -- they don't want to cause offense or harm others. 

We're in the midst of a period of rapid growth in how we understand the broad spectrums of humanity.

From gender and sexuality, to giving space to marginalized and oppressed groups, global society is adopting new words and phrases all the time.

With all this in mind, we've crafted our workshop to help us all unpack these changes in a way that doesn't use shame or guilt as a motivator. 

As humans evolve, so does language. As humans across all spectrums evolve their thinking and their language, it is incumbent upon us all to listen, learn, and respect that evolution. This holds especially true when it comes to historically marginalized people groups and voices, who, for too long have not been given time and space to be heard and to combat the words and phrases that do not represent and even offend them.

Meet your fabulous educators

Dr. Kristen Donnelly


about dr. kristen

Kristen Donnelly (MSW, M.Div, PhD) is a 4-time TEDx speaker, international empathy educator, and researcher with two decades of experience in helping people understand the beauty in difference, and the power in inclusivity. She is one of The Good Doctors of Abbey Research, COO of their parent company, and an unapologetic nerd for stories of change. Kristen lives outside of Philadelphia with her husband, where they are surrounded by piles of books and several video game consoles.

Dr. Erin Hinson

Vice President

about dr. erin

Erin Hinson (MA, PhD) is a researcher, educator, and tea enthusiast with over a decade of experience in cultivating curiosity in herself and others. As one of The Good Doctors of Abbey Research, Erin advocates for inclusion, equity, and understanding through conversation. She lives in Pittsburgh with her mother, cat, and international gin collection.

what's included in our training

Give us 90 minutes and we'll give you ...

Empathetic Explanations Why We Need to Change

We break down the key categories of words and phrases, and why our language needs to evolve. We'll be kind, we promise. 

Easy to Understand Alternatives

We've done the work (the listening and learning). We know what we should all be saying instead - we've got you. 

Further Resources to Help You Continue to Grow

As giant nerds, we love making bibliographies. You'll get access to our living Google Doc with our endorsed sources on these difficult topics. 


You will leave this workshop with a list of words you can't say anymore, and a list of words to replace them with. You will also better understand how empathy can help you unlearn what you thought you knew and relearn new perspectives and worldviews.

Our Promise To You:

We don't believe in shaming people into changing. In fact, we know that doesn't work when people want to change behaviors. 

We know this is hard work -- we promise we won't judge, we won't make you feel guilty, and we'll help you on this journey to learn how to human a little bit better. 

We also promise jokes. 

What folks are Saying about us 

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